top of page
Refund Policy
A legal disclaimer
Return & Refund Policy
Return Eligibility
Returns are accepted within 7 days of delivery if:
• Product is damaged or defective
• Wrong product delivered
❌ No returns on:
• Customized prescription lenses
• Contact lenses once opened
• Products damaged due to misuse
Refund Process
• Refunds processed within 7–10 business days
• Amount refunded to original payment method
📩 Email return requests to: support@lenszoneoptical.com
bottom of page